General Ticket Policies
- Refunds are granted only in the case of performance cancellation.
- Tickets are exchangeable within the current season for a fee of $5.00 per ticket.
- Subscribers and Flex Package holders may exchange tickets within the current season at no additional charge.
- All tickets purchased within 10 days of the performance date are held at the venue box office will-call desk.
- The Bach Festival Society accepts cash (in person), Visa, Mastercard, Discover, American Express, and checks made payable to the Bach Festival Society.
- All tickets are mailed unless purchased within 10 business days of a performance or ordered from an address outside the United States. These orders are held at will-call at the concert venue, available for pick-up beginning one hour prior to concert time.
Donating Your Tickets
Tickets may be returned for a tax-deductible donation. There is no service charge for returning tickets as a donation.
To receive a ticket-donation acknowledgment letter for tax purposes, notify the Box Office no later than noon on Thursday prior to the performance. The Bach Festival Society will accept ticket donations after noon on Thursday and at the door, with regrets that an acknowledgment letter cannot be issued.
Please call the Box Office at 407.646.2182 or email BoxOffice@BachFestivalFlorida.org to process your ticket donation.
Exchanging Your Tickets
Tickets are exchangeable within the same season. Subscribers and Flex Package holders may exchange tickets free of charge. All other ticket holders may exchange tickets for another performance in the current season for a fee of $5.00 per ticket.
Exchanges are on a ticket-for-ticket basis for tickets of equal or lesser value. Ticketholders may pay the difference to make an exchange to higher value seats. Tickets exchanged for lower-cost tickets will not be refunded the difference; however, ticketholders may request a letter acknowledging the price difference as a gift for tax purposes.
Please call the Box Office at 407.646.2182 or email BoxOffice@BachFestivalFlorida.org to process your request.