Frequently Asked Questions

90th Season Steinmetz Hall performances are automatically included in Full Season Subscription packages, and seating will be assigned in a reserved section based on seating preferences noted for the subscription. Annual Festival and Build Your Own subscribers will receive a discount code to purchase 90th Season Steinmetz Hall tickets through the Dr. Phillips Center website. Single tickets will also be available through the Dr. Phillips Center website at full price for all Bach Festival Society performances at Steinmetz Hall, including additional performances presented by other organizations. 

Please visit the Parking and Directions page for information on parking. 

Yes! The golf cart shuttle stop is located on the south side of the Truist Parking Garage (E. Comstock Ave.) and will operate 15 minutes prior to the door opening time and directly following the performance.

To make the most of your experience, we recommend arriving 30-45 minutes prior to the performance. This will allow you plenty of time to park, walk or take the shuttle to the venue, get admitted to the venue, and find your seat. 

Late seating and re-entry: If arriving late, please enter the venue quietly through the designated latecomer entrance. Latecomers or those re-entering the concert hall will be seated by a staff member during the first appropriate time in the program.

At the time of purchase, you selected to receive your tickets by email, mail, in person, or at Will Call. Will Call tickets will be available for pickup up to 30 minutes prior to the concert in front of the venue under the red and white umbrella, or in the venue lobby in the case of bad weather. Emailed tickets are included in the confirmation email you receive at the time of purchase.

If you arrive at a performance and for whatever reason cannot locate your ticket, please go to the box office to have your ticket reprinted.

We encourage you to take photos or videos before or after the performance and share your experience on social media. During performances, we ask that you turn your phones off or put them on silent and refrain from audio/video recording or photographing of any kind. 

The majority of programs generally last between 1.5 to 2 hours including one 15-minute intermission as programmed. Some performances are as short as 1 hour, and some as long as 3. Please contact the Box Office for the run time of a specific performance.

We recommend that most indoor Bach Festival Society performances are best experienced by children ages 8 and up. Outdoor events, such as Christmas in the Park and Bach's 4th of July Concert, are excellent programs to enjoy with the whole family including young children. Please contact the Box Office with questions or program recommendation requests.

During a classical music performance, it is customary to wait until the end of a piece to applaud. Most classical pieces have several movements with pauses in between; the program will help you know how many movements there are in any given piece. Additionally, the conductor will signal when a piece is over by dropping his or her hands. If you are unsure about when applause is appropriate, follow the lead of your fellow concert-goers.

At the beginning of a concert, it is an established tradition to clap for the concertmaster (the principal first violinist), the conductor, and any soloists when they come onto the stage.

More on concert etiquette here.

While our musicians wear tuxedos and traditional black orchestra dress, formal attire is not a requirement at Bach Festival Society of Winter Park performances. Most patrons dress as if they were going to dinner at a nice restaurant.