Patron Portal Help

  • Click on Patron Ticketing Site Link

  • Click [Log In] in the upper right corner

  • Enter username (email) and password

    • If you forgot your password, click “Forgot Password” and a link will be emailed to you to create a new password.

  • Once logged in, you should see your name in the upper right corner.

  • Click on your name to reveal a drop-down menu

  • Choose [My Profile]

  • Several tabs should be visible - My Profile – Orders – Donations – Subscription renewal

  • Click on the tab [Subscription renewal]

  • Your subscription renewals will be listed.

  • From there, you can choose to renew your subscription or request a change.

  • Follow the prompts to either pay for your subscription(s) or submit the change request.

  • From there, you can click on [My Profile] to update your contact info. Click [Edit Profile], make changes, then click [Save].

    OR

  • Click on your name in the upper right corner once more and choose [Log Out]

  • If you have further questions or want to add to your order, contact the Box Office staff at 407-646-2182 or boxoffice@bachfestivalflorida.org